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All ZingChart users are encouraged to submit feedback and bugs to us. Prioritization of any fixes always will go to users with paid licenses (hint hint). There are a few ways to contact us:
The easiest way to submit a bug report is to utilize the feature built-in to ZingChart itself. On any active chart right-click to bring up a context menu and select Submit a bug.
A dialog to populate will allow you to submit a description of your bug, the current config used to construct your graph and contact information if you desire follow-up.
We will also collect your Flash version, ZingChart build number, and basic configuration information. By default we will capture the image of the graph you are currently submitting a bug for. If for some reason you do not want to disclose this information you may deselect these choices. Be aware, that bug retification will be severly hampered if you do not submit a full request.
After hitting the submit button the data will be collected and sent to the ZingChart support team for evaluation.
You may also submit a bug or feature request using this form.
You can avoid the structured request forms and drop us a line if you like at firstname.lastname@example.org or even a 140char burst to @Zingchart on Twitter. You can also contact us by phone at 858-490-5281. We're normally available between 8:00AM and 5:00PM PDT (GMT -8:00), Monday through Friday.